Policy and Procedure

Account Opening Procedure
Close Your Account
Advisory For Investors
Attention Investors
- Beware of fixed/guaranteed/regular returns/ capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.
- Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.
- Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on Exchange website at following link:
https://www.nseindia.com/invest/about-defaulter-section
https://www.mcxindia.com/Investor-Services/defaulters/sop-process-faqs-forhandling-of-claims-of-investors-of-defaulter-member
Do's & Dont's Risk
Internal Control Policy
INACTIVE ACCOUNT POLICY
Investors Rights & Obligations
Investor Protection NSE
Investor Protection BSE
Procedure Of Pledge
Attention Investors:
- Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
- Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
- Pay 20% upfront margin of the transaction value to trade in cash market segment.
- Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide notice no. 20200731-7 dated July 31, 2020 and 20200831-45 dated August 31, 2020 and other guidelines issued from time to time in this regard.
- Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.
E-Voting CDSL
Investor SEBI CDSL
Investor Charter
Vernacular Language
Policy for voluntary freezing blocking trading account of the Client
- Policy to provide facility of Voluntary freezing/ blocking the online access of the trading account to the client on account of suspicious activity.
Introduction
In order to enhance the ease of doing business and ease of doing investments for investors and to enhance protection of investors from suspicious activities; SEBI, has vide its circular ref, no, SEBI/HO/MIRSD/POD- 1/P/CIR/2024/4 dated January 12, 2024, NSE Circular no. NSE/INSP/60277 dated January 16, 2024, and BSE Notice No, 20240112-30 dated January 12, 2024, MCX Circular no, MCX/INSP/218/2024 dated April 09, 2024 has mandated that a framework shall be laid down by stock exchanges for Trading Members to provide the facility of voluntary freezing/blocking the online access of the trading account to their clients. Accordingly, stock exchanges have issued circulars providing a framework for trading members for the facility of voluntary freezing/blocking the online access of the trading account for clients,
Objective
The primary objective of this policy is to provide clients with a mechanism to safeguard their trading accounts when they observe suspicious activities, By offering voluntary freezing/blocking of online access, clients can prevent unauthorized transactions and protect their investments.
Scope
This policy applies to all clients utilizing internet-based trading, mobile trading, or other online access for trading, registered with Acemoney Intermediaries Private Limited.
Procedure Initiating Request for Freezing/Blocking: Clients noticing suspicious activities in their trading accounts may initiate a request for voluntary freezing/blocking through the following channels:
- Direct phone call/ whats app to 8826664500 from the registered mobile number between 9:00 a.m, and 11:30 p.m. on all trading days.
- Sending an email from the registered e-mail ID to stoptrade@acemoneyindia.com
Acknowledgment and Validation:
Upon receiving the request, Acemoney Intermediaries private limited shall acknowledge the receipt within the specified timelines. The validity of the request shall be verified before proceeding with the freezing/blocking process.
Freezing/Blocking Process
After validating the request, Acemoney Intermediaries Private Limited shall initiate the process of freezing/blocking the online access to the client’s trading account. All pending orders associated with the client’s account shall be cancelled prior to freezing/blocking.
Timelines
Scenario | Timelines for issuing acknowledgement as well as freezing / blocking of the online access of the trading account. |
Request received during the trading hours and within 15 minutes before the start of trading | Within 15 minutes |
Request received after the trading hours and 15 minutes before the start of trading. Before the start of next trading session | Before the start of next trading session |
Communication
Following the freezing/blocking of the client's trading account, the company shall communicate the action taken to the client’s registered mobile number and email ID. Details of open positions, if any, including contract expiry information, shall be communicated within one hour from the freezing/blocking of the trading account.
Re-enabling Access:
Acemoney Intermediaries Private Limited. shall re-enable online access to the trading account after conducting necessary due diligence. This includes validating the client's request and unfreezing/unblocking the online access to the trading account.
Review
This policy shall be subject to periodic review to ensure its effectiveness and compliance with regulatory requirements. Any necessary updates or amendments shall be made accordingly.
Conflict of Interest
Policies and Internal Procedures to Identify and Avoid or to Deal or Manage Actual or Potential Conflict of Interest
Securities & Exchange Board of India (SEBI) vide its circular no. CIR/MIRSD/5/2013 dated August 27, 2013 laid down general guidelines for dealing with conflict of interest of intermediaries, recognized stock exchanges, recognized Clearing Corporation, depositories and their associated person in securities market.
As per the above, Acemoney Intermediaries Private Limited is considered as intermediaries, as it is a trading member of NSE and BSE
As per the said circular, the policy is as mentioned below:
- Acemoney Intermediaries Private Limited at all times maintains high standards of integrity inthe conduct of its business.
- Acemoney Intermediaries Private Limited shall ensure to give fair treatment of its clients and not discriminate amongst them.
- Acemoney Intermediaries Private Limited shall ensure that its personal interest as well as any person dealing for or on behalf of Acemoney Intermediaries Private Limited does not, at anytime conflict with its duty towards to their clients and client’s interest always takes primacy in their advice, investment decisions and transactions.
- Make appropriate disclosure to the clients of possible source or potential areas of conflict of interest which would impair their ability to render fair, objective and unbiased services.
- Endeavor to reduce opportunities for conflict through prescriptive measures such as through information barriers to block or hinder the flow of information from one department/ unit to another, etc.
- Place appropriate restrictions on transactions in securities while handling a mandate of issuer or client in respect of such security so as to avoid any conflict.
- Not deal in securities while in possession of material non published information, i.e. while dealing with the clients Acemoney Intermediaries Private Limited its employees or its Sub-Broker / Authorised Person shall not communicate to the clients about unpublished information about the companies.
- Not to communicate the material non-published information while dealing in securities on behalf of others.
- Not in any way contribute to manipulate the demand for or supply of securities in the market or to influence prices of securities.
- Not have an incentive structure that encourages sale of products not suiting the risk profile of their clients.
- Not share information received from clients or pertaining to them, obtained as a result of their dealings, for their personal interest.
The above policy shall be review and revised at the regular interval of time not later than 6months.
SORM Policy AceMoney
INTERNAL POLICY W.R.T NISM SERIES VII – SECURITIES
OPERATION & RISK MANAGEMENT (SORM)
Reference:
Brief: SEBI issued Notification No. LAD-NRO/GN/2010-11/12/10230 dated December 10, 2010 according to which, following categories of associated persons ie. persons associated with a registered stock broker / trading member / clearing member in any recognized stock exchanges, who are involved in, or deal with any of the following
- Assets or funds of investors or clients
- Redressal of investor grievances
- Internal control or risk management
- Activities having a bearing on operational risk
Shall be required to have a valid certificate of NISM Series Vil (Securities operation & Risk Management) (SORM) from National Institute of Market (NISM), NSE has also issued circulars requesting the members to comply with the requirement of said SEBI Notification.
Need for policy:
Acemoney Intermediaries Private Limited hereinafter referred to as “Acemoney’) being a stock broker of National Stock Exchange of India (NSE) BSE Limited, MCX, and CDSL, provisions of the aforesaid requirement is applicable to all its employees involved in the activities as mentioned above.
Definition of Associated Person:
“Associated Person” means a principal or employee of an intermediary or an agent or distributor or other natural person engaged in the securities business. and includes an employee of a foreign institutional investor or a foreign venture capital investor working in India
As required in the aforesaid notification of SEBI, All existing persons associated with “Acemoney” as on date of
publication and engaged in deal with
- Assets or funds of investors or clients
- Redressal of investor grievances
- Internal control or risk management
- Activities having a bearing on operational risk
Shall obtain the valid certification of NISM Series VII – Securities Operation and Risk Management (SORM) within two years from the date of such notification.
Simultaneously, whenever “Acemoney” employs any associated person specified as mentioned above, the said associated person shall obtain valid certification of NISM Series VII – Securities Operation and Risk Management (SORM) within one year from the date of his her employment
Exemption:
Associated persons handling the basic clerical / elementary functions in the aforesaid specified areas shall be exempted from obtaining the certification of NISM Series VII – Securities Operation and Risk Manage purpose, “Acemoney" considers following activities as basic elementary level | clerical level
Internal Control or Risk Management
- Inwarding of collateral’s / Cheques
- Person performing market entries
- Maker entry in the database
- Photocopying, printouts, scanning of documents
- Preparing of MIS
Sending of letters / reports to clients, Exchanges, SEBL.
- Attending Calls, etc.
Redressal of Investor Grievant
- Inwarding of complaints
- Seeking documents from clients
- Person performing maker entries
- Maker entry in the database
- Photocopying, printouts, scanning of documents
- Preparing of MIS
- Sending of letters /reports to clients, Exchanges, SEBI Updation, data entry, uploading on SCORES
- Attending calls, etc.
Activities having a bearing on operational risk and dealing with assets of funds of investors of clients
- Person performing maker entries
- Maker entry in the database
- Preparing of MIS
- Generating of report
- Photocopying, printouts, scanning of documents
- Dispatching documents to clients
- Sending of letters / reports to clients, Exchanges,
- Attending calls, etc.
However, any of the work (as stated herein above being performed by such persons, obtaining NISM-SORM. Certification shall be optional provided that they are supervised by his/her supervisor who shall have to obtain continue to have NISM – SORM Certification or such other prescribed certification at all times.
In case of any query, employees are requested to obtain clarification from the Compliance Officer of the Company.
Policy for Unauthenticated News Circulation
Policy for Unauthenticated News Circulation in the Light of SEBI Circular
Cir/ 1SD/1/2011 dated March 23, 2011
Our employees are restricted from circulation of rumors or unverified information obtained from client, industry, any trade or other sources without verification.
The employees will have to seek prior approval from the compliance officer before forwarding any market related news received by them either in their official mail/personal mail/blog or in any other manner. If an employee fails to do so, he/she shall be deemed to have violated the various provisions contained in SEBI Act/Rules/Regulations etc. and shall be liable for disciplinary action.
The employees are not allowed to access to blogs chat forums/messenger sites (called by this or any other nomenclature) etc. However, the employees may be allowed to access these blogs/chat forums/messenger sites under strict supervision of the concerned authorities.
We are in the process of setting up the system for maintaining the Logs of any usage of Blogs / Chat forums / Messenger sites (even if called by any other nomenclature) for record purpose as specified by the respective Regulations, provided these are acc m the offices of the member.
Policies and Internal Procedure to Potential of Interest
Policies and internal Procedures to Identity and Avoid or to Deal or
Manage Actual or Potential Conflict of Interest
‘Securities & Exchange Board of India (SEBI) vide its circular no. CIRIMIRSD/5/2013 ‘dated August 27, 2013 laid down general guidelines for dealing with conflict of interest of intermediaries, recognized stock exchanges, recognized Clearing Corporation, ‘depositories and their associated person in securities market.
‘As per the above, Acemoney Intermediaries (P) Ltd. is considered as intermediaries, as itis a trading member of NSE and BSE
‘As per the said circular, the policy is as mentioned below:
- Acemoney Intermediaries (P) Ltd. at all times maintains high standards of Integrity in the conduct of its business.
- Acemoney Intermediaries (P) Ltd. shall ensure to give clients and not discriminate amongst them.
- Acemoney Intermediaries (P) Ltd. shall ensure that its personal interest as well as any person dealing for or on behalf of Acemoney Intermediaries (P) Ltd. does not, at any time conflict with its duty towards to their clients and client’s interest always takes primacy in their advice. investment decisions and transactions
- Make appropriate disclosure to the clients of possible source or potential areas of conflict of interest which would impair their ability to render fair, objective and unbiased services
- Endeavor to reduce opportunities for conflict through prescriptive measures such 25 through information barriers to block or hinder the flow of information from one department/ unit to another, etc.
- Place appropriate restrictions on transactions in securities while handling a mandate of issuer or client in respect of such security so as to avoid any conflict.
- Not deal in securities while in possession of material non published information, i.e. while dealing with the clients Acemoney Intermediaries (P) Ltd. its employees or its Sub-Broker / Authorised Person shall not communicate to the clients about unpublished information about the companies.
- Not to communicate the material non-published information while dealing in securities on behalf of others.
- Not in any way contribute to manipulate the demand for or supply of securities in the market or to influence prices of securities.
- Not have an incentive structure that encourages sale of products not suiting the risk profile of their clients.
- Not share information received from clients or pertaining to them, obtained as a result of their dealings, for their personal interest.
Dormant Inactive Policy
DORMANCY/INACTIVE POLICY
DORMANCY/INACTIVE POLICY (AS PER SEBI CIRCULAR DECEMBER 03, 2009)
Introduction
Acemoney Intermediaries (P) Ltd. (AIPL) is a SEBI Registered Market Intermediary engaged in retail broking business in equities and currency market. The SEBI Circular which has a mention about the framing of dormancy policy by Intermediaries issued on December 03, 2009 forms the basis of formulating and implementing this Policy.
Scope of the Policy
The scope of this policy is to formulate clear guidelines for identification, suspension and reactivation of client codes which has been categorized as dormant / inactive as per the AIPL Dormancy policy
Definitions & Abbreviations
Client | A person (including a corporate body) who has been enrolled as a client of AIPL as per the provisions of SEBI/Exchange(s)/Depository (ies). |
---|---|
Dormant/Inactive accounts | An account which has been disabled so that no transaction is allowed is termed as suspended accounts |
Management | Management of AIPL |
Risk Management Committee | A Committee appointed by the Board of Directors to mitigate risk factors. |
AIPL | Acemoney Intermediaries (P) Ltd., a Company incorporated under the Companies Act 1956, and authorized by SEBI to act as Stock Broker under SEBI (Stock-Brokers and Sub-Brokers) Regulations, 1992 as a Stock Broker of BSE Limited (BSE), National Stock Exchange of India Limited (NSE), (herein after referred to as Stock Exchange(s)) |
SEBI (Regulator) | The Securities Exchange Board of India |
Dormancy
Client will be marked as dormant, when all 3 conditions below are be fulfilled
- No transactions for the last 12 months shall be identified as a dormant account. Transactions here mean the following:
- No purchase or sale transaction in the Cash Segment of NSE & BSE
- No purchase or sale transaction in the Derivative segment of NSE & BSE
- No purchase or sale transaction in the currency derivative segment of NSE
- No Bank Receipts or Payments (Client Funds Pay-in or Pay-out)
- No Mutual Fund or IPO transactions through online portal provided by AIPL
- Any other Financial or Security transaction as provided on the website or through the offline mode affecting the common ledger of the customer maintained in the back office for AIPL.
- No login history in past for last one year
- Client is having credit balance in his account greater than Rs 1000 OR client is having demat holding in his account OR both
Identification & Suspension:
The process of identifying the dormant accounts based on the above mentioned criteria shall be run either daily / weekly / monthly basis post the EOD activities for the day. Accounts identified as dormant shall be flagged as dormant in the trading system, back office system. Intimation to the client in the form of an email / SMS shall be sent to the client informing that the client account has been made inactive due to the dormancy.
Reactivation Offline Process:
For activation of such accounts, clients shall be required to submit a written request to the customer support at the branches along with the copy of PAN.
Online Process: Clients shall also be given an option to reactivate the accounts which are marked as Dormant. Client can use the “Reactivate Account” facility given online.
Call and Trade Desk: Clients shall also be given an option to reactivate the accounts by calling at call and trade desk, client has to give PAN + User ID for activating his account through call and trade desk.
Client code modification and error code Policy
Client Code Modification and Error Code Policy
BRIEF CRITERIA ABOUT CLIENT CODE MODIFICATION
Stock Exchanges provide a facility to modify client code after the trade has been executed to rectify any error or wrong data entry at the time of punching orders. However, such Client Code Modification is subject to certain guidelines issued by SEBI and the Stock Exchanges in this regard. “Error Trades” means the trades which will be modified / to be modified / allowed to be modified subject to guidelines of the SEBI / Stock Exchanges and this policy. The Exchange has provided the facility of client code modification only with a view to rectify genuine errors.
The facility is mainly to provide a system for modification of client codes in case of genuine errors in punching / placing the orders. It is to be used as an exception and not a routine. To prevent misuse of the facility, Stock Exchanges levy penalty / fine for all non-institutional client code modifications.
This policy is applicable to all Client Code Modifications carried out / to be carried out in any of the client accounts, subject to guidelines issued by the SEBI / Stock Exchanges from time to time, in any segment of any exchange of which the company is a Member.
DETAILS ABOUT GENUINE ERROR
The following trades shall be modified / allowed to be modified, shall be treated as genuine error and transferred to Error Account.
- Punching error / typing error of client codes due to any genuine error or mistake in order entry, while punching the order, by any of dealer.
- Trade entered for wrong client due to any miscommunication from the client / authorized representative of the client.
- Client code/name and modified client code/name are similar to each other but such Modifications are not repetitive.
- Family Code (spouse, dependent parents, dependent children and HUF)
- Institutional trades modified to broker error/pro account.
THE BOARD AND MANAGEMENT DIRECTIVES
The Board and Management have approved under mention policy in this regard and instruct all the office bearers to follow it strictly.
- To control punching errors, it has been decided that client code mapping will be restricted in trading terminals.
- To create a separate error account in the name of "ERROR" as per the exchange circular.
- To maintain Client Modification
- registers with immediate effect for recording the errors.
- Department Head/Compliance Officer is advised to analyze the mistakes and to take/implement corrective measures with their best possible efforts to minimize them.
- Department Head/Compliance Officer is advised to update the report to the Board/Management on the implementation of the said policy periodically.
REPORTING SYSTEM
- Client code modification issues should be reported to the Key and can be done only after getting approval after confirming it’s genuine, as per exchange directives.
- Any client code modification shall be subject to this policy and be carried out at the Head Office of the company.
- The company shall review the Error Account file sent by the Exchange every day.
- A separate register is to be maintained by the company for the above purpose where full details will be recorded.
Policy on Pre Funded Instruments and Electronic Fund Transfer
ACEMONEY INTERMEDIARIES PRIVATE LIMITED
Policy for Pre-funded Instrument Investment Acceptance
As a part of our internal control policy, we are strictly restricting Demand Drafts/Pay Orders/Banker’s Cheques for the receipt of funds from clients. This is to avoid third-party pay-in to client accounts. In any exceptional case of payment by D.D/Pay Order/Banker’s Cheque, self-declaration from the clients is not sufficient.
Such funds from the clients through pre-funded instruments shall be accepted only after the following conditions—as per SEBI circular ref. no.: CIR/MIRSD/03/2011 dated 9th June 2011 & NSE/INSP/2011/118—have been complied with:
In case of acceptance of pre-funded instruments of Rs. 50,000/- or more per day per client (such as Pay Order, Demand Draft, and Banker’s Cheque), it shall be accompanied by Bank’s Certification.
The mode of certification shall be as follows:
- Certificate from the issuing bank on its letterhead or on plain paper with the seal of the issuing bank.
- Certified copy of the requisition slip (portion retained by the bank) used to issue the instrument.
- Certified copy of the passbook or bank statement for the account debited to issue the instrument.
- Authentication of the bank account number debited and name of the account holder by the issuing bank on the reverse of the instrument.
Risk Management and Other Policies
Acemoney Intermediaries Private Limited, a Trading Member of National Stock Exchange of India Ltd. As per the requirement of Exchange & SEBI, Company has designed a “Risk Management Policy” for extending trading facility to its clients and in the respective segments of exchanges.
RMS works on the following concepts:
- Cash: The clear balance available in the customer’s ledger account in our books.
- Margin: The underlying stake provided by the customer in the form of cash, FDR and/or stock to mitigate market (price) or settlement (auction) risk
- Exposure: The aggregate of the customer’s obligations arising out of buy + sell trades awaiting settlement in the cash segment and profit/ loss amounts that are yet to be settled on the closed positions.
- Exposure multiple: The number of times that exposure is allowed on the underlying margin sales on the cash segment would have to be made either on the availability of cash margin or on the availability of the stocks (which are to be sold) in our margin account, by executing a transfer before the sale order is initiated.
- Stock qualifying for margin in cash segment transactions: Securities in the approved list of Stock Exchange as per SEBI guidelines.
- Total Deposit: The aggregate of client deposit available with us in the form of cash, Shares (After Applicable Hair Cut) and FDR.
POLICIES & PROCEDURES UNDER RMS
- Policy for Penny Stock: The stocks, which are appearing in the list of illiquid securities issued by the Exchanges every month. These stocks are generally considered to be highly speculative and high risk because of their lack of liquidity, large bi-ask spreads, small capitalization and limited following and disclosure. Depend on the market condition and RMS Policy of the company RMS
reserve the right to refuse to provide the limit in Penny stocks and losses if any on account of such
refusal shall be borne by client only. - Setting up client’s exposure limits: The “Acemoney” may from time to time impose and vary limits on the orders that the client can place through its trading system, including exposure limits, turnover limits, and limits on the number, value, and/or kind of securities in respect of which orders can be placed. The client acknowledges and agrees that “Acemoney” may urgently vary, reduce, or impose new limits based on its risk perception and other relevant factors, including but not limited to directions or limits issued by the exchange or SEBI (such as broker-level or market-level limits on specific securities or volumes). “Acemoney” may not always be able to inform the client of such changes in advance.
The client agrees that “Acemoney” shall not be responsible for any variation, reduction, or imposition of limits, or for the client’s inability to place or route any order through the “Acemoney” trading system due to such changes. The client further agrees that “Acemoney” may, at its sole discretion and without prior notice, prohibit or restrict the client’s ability to place orders or trade in securities, or may subject any order placed by the client to review before entering it into the trading system, and may refuse to execute or allow execution of such orders due to reasons including, but not limited to, lack of margin or securities, or the order being outside the limits set by “Acemoney”, the exchange, or SEBI, or for any other reason deemed appropriate by “Acemoney” under the circumstances. The client acknowledges that any losses arising from such refusal or delay caused by such review shall be borne exclusively by the client.
We have a margin-based RMS system where the total deposits of clients are uploaded into the system, and clients may take exposure based on the margin applicable for the respective security as per the VAR-based margining system of the stock exchange and/or the margin defined by RMS based on its risk perception. Clients may also avail the benefit of “credit for sale,” i.e., the benefit of shares held as margin by selling them using the Delivery option through the order entry window on the trading platform. The value of the shares sold will be added to the value of the deposit, and based on this combined value, the client may take fresh exposure.
- Applicable Brokerage Rate: Exclusive of Stamp Duty, Service Tax, STT (Securities Transaction Tax), and any other statutory levies, brokerage will be charged within the limits prescribed by SEBI/Exchange. It is further clarified that brokerage on option contracts shall be charged on the premium amount at which the option contract is bought or sold, and not on the strike price. These charges are subject to revision at our sole discretion and may be informed to clients through circulars sent via ordinary post, courier services, or email. It is the duty of the client to regularly and periodically review these charges, and no dispute or claim shall be entertained in respect of such charges at a later stage. Additionally, the aforementioned charges may vary from client to client at the sole discretion of SIL, and no client shall have the right to compare or claim charges levied on other clients by SIL.
- Imposition of penalty charges: The Client agrees that “Acemoney” may impose fines or penalties for any orders, trades, deals, or actions of the client that are contrary to this agreement, the rules, regulations, or bye-laws of the exchange, or any other law in force, at such rates and in such form as it may deem fit. Furthermore, if “Acemoney” is required to pay any fine or bear any punishment from any authority in connection with, as a consequence of, or in relation to any such orders, trades, deals, or actions of the client, the same shall be borne by the client.
- The right to sell client’s securities or close client’s positions, without giving notice to the client, on account of non payment of client’s due: Without prejudice to our other rights (including the right to refer the matter to arbitration), “Acemoney” shall be entitled to liquidate or close out all or any of the client’s positions without giving notice to the client for non-payment of margins or other amounts, including pay-in obligations, outstanding debts, etc., and adjust the proceeds of such liquidation or close-out, if any, against the client’s liabilities or obligations.
The client shall ensure timely availability of funds/securities in the prescribed form and manner at the designated time and in the designated bank and depository account(s) for meeting his/her/its pay-in obligations of funds and securities. Any and all losses and financial charges on account of such liquidations or closing out shall be charged to and borne by the client. In case of securities lying in the margin account or client beneficiary account and having corporate actions like Bonus, Stock Split, Right Issue, etc., for margin or other purposes, the benefit of shares due under such corporate actions will be given only when the shares are actually received in the “Acemoney” designated demat account.
In case the payment of margin or securities is made by the client through a bank instrument, the “Acemoney” shall have the discretion to provide credit or benefit for the same only upon realization of funds from the said bank instrument. Where the margin or security is provided in the form of securities or any other property, “Acemoney” shall have the absolute right to decline its acceptance as margin/security and/or to accept it at a reduced value as deemed fit, by applying haircuts, marking it to market, or using any other valuation method at its sole discretion.
The “Acemoney” has the right, but not the obligation, to cancel all pending orders and to sell, close, or liquidate all open positions, securities, or shares either at the pre-defined square-off time or when the Mark to Market (M-T-M) percentage reaches or exceeds the stipulated margin percentage, whichever occurs earlier, with the stipulated margin percentage being determined at the sole discretion of “Acemoney” based on prevailing market conditions. In the event of such square-off, the client agrees to bear all resulting losses based on actual executed prices and shall also be solely liable for any and all penalties and charges levied by the exchange(s).
- Shortages in obligations arising out of internal netting of traders: “Acemoney” shall not be obliged to deliver any securities or pay any money to the client unless and until the same has been received by “Acemoney” from the exchange, clearing corporation/clearing house, or any other company or entity liable to make such payment, and only after the client has duly fulfilled his/her/its obligations. The policy and procedure for settlement of shortages in obligations arising out of internal netting of trades is as under:
- The short delivering client is debited with an amount equivalent to 20% above the closing rate of the day prior to the pay-in/pay-out day. The securities delivered short are purchased from the market on T+2 day, and the purchase consideration (inclusive of all statutory taxes and levies) is debited to the short delivering seller client along with a reversal entry of the provisional amount debited earlier.
- If securities cannot be purchased from the market due to any force majeure condition, the short delivering seller is debited at the closing rate on T+2 day or Auction day on the Exchange plus 10%. Where the delivery is matched partially or fully at the Exchange Clearing, the delivery and debits/credits shall be as per the Exchange debits and credits.
- In cases of securities having corporate actions, all instances of short delivery of cum transactions which cannot be auctioned on a cum basis, or where the cum basis auction payout is after the book closure/record date, shall be compulsorily closed out at the higher of 10% above the official closing price from the first trading day of the settlement till the auction day.
- Conditions under which a client may not be allowed to take further position or the broker may close the existing position of a client.
- We have a margin-based RMS system wherein the client may take exposure up to the amount of margin available with us; however, the client may not be allowed to take any position in case of non-availability or shortage of margin as per the RMS policy of the company. Furthermore, the existing positions of the client are also liable to be squared off or closed out without any prior notice due to margin shortage or non-payment of their pay-in obligations or outstanding debts.
- Temporarily suspending or closing a client’s account at the client’s request: On the written request of the client, the client account can be suspended temporarily and will be reactivated only upon a written request from the client; during the suspension period, market transactions in the client account will be prohibited, however, settlement of client shares and ledger balance may still take place.
On the request of the client in writing, the client account can be closed provided the client account is settled. If the client wants to reopen the account in the case client has to again complete the KYC requirement.
- Deregistering a client : : Not withstanding anything to the contrary stated in the agreement, the “Acemoney” shall be entitled to terminate the agreement with immediate effect in any of the following circumstances:
- If the action of the client are prima facie illegal/improper or such as to manipulate the prices of any securities or disturb the normal/proper functioning of securities or disturb the normal/proper functioning of the marketing, either alone
or in conjunction with others. - If there is any commencement of a legal process against the client under any law in force.
- On the death/lunacy or other disability of the Client.
- If the client being a partnership firm, has any steps taken by the Client and/or its partners for dissolution of the partnership.
- If the Client suffers any adverse material change in his/her/its financial position or default in any other agreement with the “Acemoney”.
- If there is reasonable apprehension that the Client unable to pay its debts or the Client has admitted its inability to pay its debts, as they become payable.
- If the Client is in breach of any term, condition or covenant of this Agreement.
- If the Client has made any material misrepresentation of facts, including (without limitation) in relation to the Security.
- If a receiver, administrator or liquidator has been appointed or allowed to be appointed of all or any part of the undertaking of the Client.
- If the Client have taken or suffered to be taken any action for its reorganization, liquidation or dissolution.
- If the Client has voluntarily or compulsorily become the subject of proceedings under any bankruptcy or insolvency law or being a company, goes into liquidation
or has a receiver appointed in respect of its assets or refers itself to the Board for Industrial and Financial Reconstruction or under any other law providing protection as a relief undertaking. - If any covenant or warranty of the Client is incorrect or untrue in any material respect.
- If the action of the client are prima facie illegal/improper or such as to manipulate the prices of any securities or disturb the normal/proper functioning of securities or disturb the normal/proper functioning of the marketing, either alone
- Inactive Client account: Client account will be considered as inactive if the client does not trade for the period of twelve months. Calculation will be done at the beginning of every month and those clients who have not traded even a single time will be considered as inactive, the shares/credit ledger balance if any will be transferred to the client within one week of the identifying the client as inactive. The client has to make written request for reactivation of their account.
Trading in Exchange is in Electronic Mode, based on VSAT, leased line, ISDN, Modern and VPN, combination of the technologies and computer systems to place and route orders. I/we understand that there exists a possibility of communication failure or system problems or slow or delayed response from system or trading halt or any break down in our back office/front end system, or any such other problems/glitch whereby not being able to establish access to the trading system/network, which may be beyond your control and may result in delay in processing or not processing buy or sell Orders either in part or in full. I/We shall be fully liable and responsible for any such problem/fault.
- Client Acceptance of Policies and Procedures stated here in above: I/We have fully understood the same and do hereby sign the same and agree not to call into question the validity, enforceability and applicability of any provision/clauses this documents any circumstances what so ever. These Policies and Procedures may be amended/changed unilaterally by the broker, provided the change is informed to me/us with through any one or more means or methods, I/we agree never to challenge the same on any grounds including delayed receipt/ non receipt or any other reasons whatsoever. These Policies and Procedures shall always be read always be read along with the agreement and shall be compulsorily referred to while deciding any dispute/difference or claim between me/us and “Acemoney” before any court of law/judicial/adjudicating authority including arbitrator/mediator etc.
AMIPL RMS Policy 14072023
RMS Policy
Acemoney Intermediaries (P) Limited
BACKGROUND AND INTRODUCTION:
We present below our Risk Management Policy, which is built, with a database that learns from our experience.
This RMS policy shall supersede the provisions of our previous RMS policy adopted by the Management.
Regulators are now insisting on new regimes of compliance measures to make sure that risks are recognized and something is to be done about them. Risk Management is the answer and the policy below is the key to effective compliance and comprehensive management of risks.
A number of professionals and User Groups have contributed towards the development of the practical methods for risk compliance, internal audit processes and procedures that have been built into the current policy.
Definitions:
- Cash: The clear balance available in the customer’s ledger account in our books
- Margin: The underlying stake provided by the customer in the form of cash, FDR and/or stock to mitigate market (price) or settlement (auction) risk
- Exposure: The aggregate of the customer’s obligations arising out of the buy + sell trades awaiting settlement in the cash segment and profit/loss amounts that are yet to be settled on the closed positions.
- Exposure multiple: The number of times that exposure is allowed on the underlying margin on the cash segment would have to be made either on the availability of cash margin or on the availability of the stocks (which are to be sold) in our margin account, by executing a transfer before any order is initiated.
- Stock qualifying for margin in the cash segment transactions: Securities in the approved list of the Company.
- Total Deposit: The aggregate of client deposit available with us in the form of cash, shares (after applicable hair cut) and FDR.
NATURE OF CUSTOMER TRANSACTIONS
- Intraday – Cash Segment: The amount of purchase (or sale) in a scrip on any trading day that is reversed by the end of the day by making a contra sale (or purchase) of exactly the same quantity, thereby nullifying the original position.
- Delivery Trades: The net purchase or sale of scrip in a client account that is settled by way of delivery on T+2/T+1 (or as per settlement schedule). Delivery in respect of sale transactions in the cash segment has to be settled by the client by tendering securities in demat form before the pay-in deadline, failing which the client faces risk of auction.
- Sell against Buy before delivery: A purchase order executed on the Exchange today and the (undelivered) purchased stock sold in its entirety on the next trading day. In this case the first transaction would be settled on T+2 while the sale would be settled on the third business day after the purchase transaction.
Note – Acemoney Intermediaries Private Limited (The Company) is not responsible for any Short payout of
security from exchange.
RMS Policies and Procedures
- Setting up client’s exposure limits
The Exchange may from time to time fix client exposure limits in the interest of orderly working of the markets. Within that overall ceiling, a client can trade within the exposure limit set from time to time by the Broker for the client.
Exposure Limit shall be on the basis of the funds and value after hair cut of the securities, BG, FDRs and other collaterals accepted by the Clearing Corporations/Clearing Members, provided by the client for margin. Clients are requested to adhere to the exposure limits as crossing the limit may involve either a call for margin or restriction on further position / exposure.
The Company may need to vary or reduce or impose new limits urgently on the basis of risk perception, risk profile of the client and other factors considered relevant by the Management of the Company but not limited to limits on account of exchange / SEBI directions / limits (such as broker level / market level limits in security specific / volume specific exposures etc.).
Sometimes the Company may be unable to inform the client of such variation, reduction or imposition in advance. The Company shall not be held responsible for such variation, reduction or the client’s inability to route any order through trading system on account of any such variation, reduction or imposition of limits.
- While computing the available margin following parameters considered:
- Free and unencumbered Balances (funds and securities) available with the member with respect to the client in different segments of the Exchange *.
- Bank guarantee received towards margin, issued by any approved bank.
- Fixed deposit receipts (FDRs) received towards margin issued by approved banks.
- Securities in dematerialized form actively traded on the National Exchanges, not declared as illiquid securities by any of such Exchanges, with appropriate haircut as per List of illiquid securities circulated by Exchanges on regular basis by the Exchanges.
- Units of liquid mutual funds in dematerialized form, whose NAVs are available and which could be liquidated readily with appropriate haircut.
- Government securities and Treasury bills in electronic form with appropriate haircut.
- Free and unencumbered Balances (funds and securities) available with the member of respective client in different segments of any Stock Exchange, with specific authorization from the client, subject to certification by independent Chartered Accountant.
- Securities, which are provided as margin but are sold in the cash market, can be considered up to T+1 day from the date of sale without any haircut.
- Exposure limits shall be only against approved securities as decided by the Exchanges/The Company from time to time. The Company may from time to time change the applicable hair cut or apply a higher haircut than that specified by the Regulators/Exchanges.
- In case of derivatives, Clients shall be allowed to trade only up to the applicable client wise position limits set by the Exchanges/Regulators from time to time.
- List of approved collaterals / securities along with applicable haircut, is subject to revision from time to time based on Exchange approved list.
- In order to ensure smooth settlement on T + 2 day, client has to ensure that entire balance payment against purchase and entire delivery against sale orders reaches the broker’s specific bank and DP a/c on T + 1 day or latest by 9.30 a.m. on T + 2 day.
- While computing the available margin following parameters considered:
In case of clients’ failure to deliver shares against their sale orders by the above time schedule, penal action will be taken by the stock broker at his discretion which will include penalty for short delivery as imposed by the Exchange, auctioning of shares by the Exchange, debiting on account of internal shortage.
- Setting up Terminal / Branch Level Limits
Trading Terminals are allotted to Members by exchanges. These terminals enable members to place, modify and execute orders on behalf of clients. There may be instances where due to punching error unusual orders may be placed at high prices which might lead to execution of unrealistic orders or orders being executed at unrealistic prices. In cases where the order/price of such orders is high, it might lead to huge losses to broker. In order to avoid such a situation it is imperative that certain limits are prescribed for each terminal allotted to member broker.
We ensure documentation of internal controls on areas like order modification / cancellation, client code changes and post-trade activities are in place and are being updated from time-to-time.
We ensure monitoring mechanism for client’s debits / obligations and appropriate collection procedures.
The following limits shall be defined for each terminal:
- Quantity Limit for each order
- Value Limit for each order
- User value limit for each user ID
- User quantity limit for each user ID
- Branch value limit for each Branch ID
- Branch quantity limit for each Branch ID
- Spread Order Quantity and Value Limit (Derivatives & Currency Derivatives segment) Checks in place
- We have a dedicated Risk Monitoring Team of 6 People who monitor the exposure, limit, etc.
- We have NEAT/NOW/BOLT Terminal which has a facility to block the client as well as restrict to useover exposure.
- Terminal limits will be set up by the Front office official designated at Corporate Office.
- Direct Terminals will be allotted on exceptional basis only.
- No user/branch will be provided unlimited limit.
- Limits shall be monitored on daily basis, taking following criteria’s: Turnover, Exposure, past trends, location, Deposit/Collateral.
- Trading in illiquid scrip shall not be permitted.
- Order Receipt and Execution
All orders routed through TWS/NNF are monitored by our risk department and after their confirmation about client’s financial and margin status, the order gets executed.
The dealers take utmost care while executing the trades of the clients regarding the accuracy of Client Code, Quantity and Price etc.
The orders from the client are promptly executed by the dealers, and oral confirmation of the placement of the orders is immediately provided to the clients.
Only registered clients are allowed to enter the dealing room for placing the orders.
Clients are divided into groups among the dealers and Authorised Persons (APs) at the head office level, so that a particular dealer can serve a specific group of clients. This helps the dealer understand the client’s investment strategy better and serve them accordingly.
Orders are entered instantly by the dealer based on instructions given by the client. Upon execution, dealers confirm the trade with the client to avoid any future disputes.
A telephonic recording system is in place for order receipt, with records maintained and stored safely. Data is transferred to a secure record in tape and kept in a safe custody environment.
- Monitoring of Debit Balances
We have system of monitoring client debit balances on a daily and online basis. We have dedicated sources to monitor the debtors as well as asking for the margin cheque. Clients are followed up by Tele-calling, Sending SMS and emails and remarks are noted for each client.
- No trade is allowed if debit balance continues for 7 trading days.
- No fresh trade is allowed unless dues are recovered.
- Clients of Authorized Persons are handled by both them and us.
- The company holds the right to transfer the securities of the client till payment is received.
Exchanges follow a settlement schedule of T+2 in the Capital Market segment, and Daily MTM settlement & Final settlement in the Derivatives segment.
As per the company policy the customers need to pay the debit balance on the day of purchase itself or on next day. The left outclient’s debt will not be allowed to carry forward beyond 5 days. No extension is possible beyond 5 days in whatsoever circumstances. All the debits aging more than 5 days will be cleared from Surveillance dept without further intimation to branches.
We have a system of sending clients Financial & Demat confirmations on quarterly periodic.
- Client Code Modification
Trades are done only on the exchange platform and if any trades need to be transfer become of wrong punching code it is done in the exchange platform system. Client code modification is accepted only through an email or written letter prior to post closing session. Client code modification will be done within the time limit given by the respective exchange.
Every request for client code modification is to be sent to RMS dept in the predefined format and proper care should be taken in filling the Exchange order number, trade number, old client code, new client code, and the reasons for wrong Punching.
The reason for the modification is to be analyzed by the Management of the Company with regards to clients ledger a/c / demat a/c; trading pattern etc. and if found to be genuine then modification will be approved modification will be allowed only in delivery trades in which error was occurred genuinely.
Penalties & actions taken by the exchange against the broker / member shall be passed on to the respective client.
- Margin Collection Procedure
The Company has a RMS (RISK Management System) Team, who is responsible for setting up the Client wise Trading limits, Margin collection & Reporting procedure as described below:
Client Limits are allowed as per margin norms of the relevant exchanges. Clients are required to provide upfront margin in the form of funds / securities (after appropriate haircut as prescribed by Exchange from time to time) before any trade.
RMS department monitor all orders & trades given by clients and executed in the trading terminal. The departments are also vigilant about all order rejections and input in erroneous. The Company takes proper and adequate margin from clients as per the exchange/SEBI norms in the form of funds/Securities and report the same to the exchange as per the guideline of exchange.
We take Margin in the form of Funds through Account Payee Cheque, Electronic Fund Transfer and Securities. We have system to monitor the acceptance of third party cheque. In case, client DP ID is different towards margin, we accept only liquid securities received from registered DP ID of client. On receipt of securities, RMS applied the suitable haircut as per exchange VAR.
At the end of the day, Shortage of Client margin is calculated and reported to the Exchange. During the trading hours if any short margin observed, RMS team follow internal RMS policy, due diligence and update the status to the respective branch/ AP and to clients. In case client doesn’t respond RMS team may Squared off the open position and subsequently intimate to the client.
Trading limit is set by RMS Based on the available margin amount and calculated by considering the trading price prior to trading day (T–1 day) on daily basis. The debit and credit status is seen on the client on daily basis. In case of debit balances regular follow-up has been done. The team do monitor the debtors and if client exceeding the exchange norms of T+5 day the trading is been halt, unless and until the debit is not clear by client.
- Margin Reporting Procedure
On a daily basis exchange provides Margin Files to the Trading member in F&O and Currency Segment and Commodity Segment.
The Company report details of Margins collected from their clients for F&O Segment by uploading MG13 file through the Collateral Interface for Members (CIM) and other user interface of the Exchanges. Mechanism for regular reporting of Margin.
- Free Balance available on current day (T Day) with client in different segments (BSE/NSE/FO/CURR) of the Exchange will be consider for margin collection.
- Only exchange approved stock in Pool Account (Company Beneficiary account.) & Collateral Account will be considered for margin collection
- Value of securities will be considered with subject to a haircut of VAR margin as per Exchange.
- Margins taken in the form of securities in the approved list to be valued as per the closing rate on the previous trading day and not the trading day, with an appropriate hair-cut
- Only free and unencumbered balances of securities available with the Member for respective client in different segments of the Exchange shall be considered for margin collection and reporting.
Accordingly, only securities received in pay out shall be considered only after it is actually received from the clearing corporation. However, pay-in received from clients for such securities may be considered while calculating the ledger balance for the purpose of reporting of margins till T+1.
- Cheques dishonored/reverse or not cleared up to T+4 working days should not be considered for Margin Money.
After preparing margin report file, RMS person forward reporting file to person who is authorized to recheck the report file before uploading on Collateral Interface for Members (CIM).
Status of the file uploaded shall be checked regularly on the day of uploading after a few hours of uploading the same.
Penalty if any occurring out of the short payment will be debited to the respective client’s account after +5 days Information related to margin applicable, utilized and required / balances in respect of each client is to be sent on a daily basis to the respective clients in both the segments.
In the event of the Client failing to maintain / supply applicable margin money required to sustain the outstanding market positions of the Client, the company shall be entitled, at its option and liberty, to liquidate / close out all outstanding market positions or any part there of such that the outstanding market positions are either zeroed out or reduced to an extent where available margin covers the market positions remaining after such square off.
Any and all losses and financial charges on account of such liquidation/closing-out shall be charged to and borne by the client. The Company shall also have right to close out any intraday positions taken by the client, in above circumstances. Such liquidation/ close out may be without any prior reference or notice to the client.
- RMS Team may initiate liquidation of securities in following circumstances:
- In case of Margin Trades, if the open position is neither squared off nor converted to Delivery by Client(s) within the stipulated time.
- In case of Margin Trades, where Mark to Market Loss on the open position has reached the 70% of the margins placed with the Company and the Client(s) have not taken any steps either to replenish the margin or reduce the Mark to Market Loss.
- In all other cases where the margin or security placed by the Client(s) falls short of the requirement or the limits given to the Client(s) have been breached
- Where the Client(s) have defaulted on their existing obligation/ failed to make payments/deliver securities to the Company with the stipulated time
- Extreme volatility in the market in particular script of both the segment
- There are any restrictions imposed by exchange or regulator on the contract(script)
- The client is undertaking any illegal trading practice or the client is suspected to be indulging in the money laundering activities or suspicious trade or trading in illiquid stock
- The client has taken or intends to take new position in a security which is in the banned period
- There are any unforeseen adverse market conditions or any natural calamity affecting the operation of the market.
- When margin amount due from the client is not received by T+2 days.
- When any initial margin available in the client’s account is less than the requirement for SPAN margin
For Old Debits more than T+4 client/client is informed about old debit. In case client fail to clear debts before trading hours of T+4 th day then the Company shall have right to sell existing stocks clients to recover old debts.
Once MTM loss crosses -70% the Company shall have the right to liquidate client’s position if the client has failed for loss margin in outstanding open position or have squared off open position.
The Company has proper system to maintain all records of communication done with clients and action taken by RMS persons.
RMS Team can take appropriate decision based on above circumstances as they may deem fit.
All positions squared off by RMS Team must be intimated to the client at the earliest, but not later than the same calendar day, and contract notes be dispatched as per exchange stipulations without any exception.
- Refusal of orders for “Penny Stocks” (Illiquid stocks)
A Security that trades at a relatively low price and has small market capitalization is a penny stock. These types of stocks are generally considered to be highly speculative and high risk because of their lack of liquidity, large id-ask spreads, small capitalization and limited following and disclosure. Dependent on the market condition nd RMS policy of the company RMS reserves the right to refuse to provide the limit in Penny stocks and osses if any on account of such refusal shall be borne by client only.
- The Company may refuse to execute any client’s orders in “Penny Stocks” without assigning any reason for the same.
- Any large order for purchase or sale of any penny stock shall be taken prior approval from RMS and the dealing of such stock will only be allowed through Head Office.
- It will be client responsibility and respective Branch Manager/Dealer or RM duty to ensure that trading in “Penny stocks” does not result in creation of artificial volume or false or misleading appearance of trading.
- Further it also does not operate as a device to inflate or depress or cause fluctuations in the price of such stocks
- Dealer/RM/Branch Manager should ensure that the Clients should not place orders in “Penny stocks” at prices which are substantially different from the prevailing market prices. Any such order is liable to be rejected at the sole discretion of the Company.
- In case of sale of penny stocks as approved by RMS, clients shall ensure the delivery of shares to the Company before the pay-in date
The Company shall not be responsible for non-execution / delay in execution of such orders and consequential opportunity loss or financial loss to the client
The Company has the right to revise the list of such securities / contracts on a periodic basis.
Client can obtain the information about the updated list of securities from the Relationship Manager / Dealing office.
- Conditions under which a client may not be allowed to take further position or his existing position may be closed
The Company shall have absolute discretion and authority to limit client’s volume of business or to close any existing position of a client without giving any reason to the client under following circumstances but not limited to-
- SEBI or Exchange imposing restrictions on further exposures in cases of extreme volatility in the market or in a security or group of securities.
- Client or the Broker exceeding or touching exposure limit set by the Exchange in the particular scrip.
- Reasonable doubt as to bonafide of the transaction or identity of the client in the light of the financial status and objectives as disclosed in the KYC form.
- Reasonable doubt as to the transaction being cross trade, circular trade, fraudulent practice or connected with price manipulation or market rigging.
- SEBI or other competent authority issuing a debarment order against the client from buying, selling or dealing in securities, unless the order is vacated.
- The client has taken or intends to take new position in a security which is in the banned period
Due to abnormal rise or fall in the market, the markets are closed.
The Company shall also have a right to close existing positions of the clients in the abovementioned circumstances
- The Company shall not be responsible for any loss incurred and the client shall indemnify the Company in this regard.
- Temporarily suspending or closing a client’s account based on the client’s request
Any client desirous of temporarily suspending his or her trading account has to give such request in writing to the management. After management’s approval, further dealing in such client’s account will be blocked. Whenever trade has to be resumed in any suspended client account, a request in writing should be made by the client to the management and the management may ask for updated financial information and other details for reactivating such account. After receiving necessary documents, details, etc. and approval from the management, the client account will be reactivated and transaction will be carried out.
Similarly, any client desirous of closing his / her account permanently is required to inform in writing and the decision in this regard will be taken by the management. After necessary approval from the management, the client code will be deactivated. Only after scrutinizing the compliance requirements and a “no pending queries” confirmation is taken, securities and funds accounts will be settled.
Similarly, any client desirous of closing his / her account permanently is required to inform in writing and the decision in this regard will be taken by the management. After necessary approval from the management, the client code will be deactivated. Only after scrutinizing the compliance requirements and a “no pending queries” confirmation is taken, securities and funds accounts will be settled.
- De-registering a client
The Company may, at its absolute discretion, decide to deregister a particular client if found that:
- SEBI or any other regulatory body has passed an order against such client ,prohibiting or suspending such client from participating in the securities market
- Such client has been indicted by a regulatory body or any government enforcement agency in case of market manipulation or insider trading or any other case*involving violation of any law, rule, regulation, guideline or circular governing securities market
- Such client is suspected of indulging in illegal or criminal activities including fraud or money laundering.
- Such client name appears in the UIN list of prohibited entities or in the SEBI debarred list
- On the death / lunacy or other disability of the Client
- Such client’s account has been lying dormant for long time or the client is not traceable
- If the Client being a partnership firm, if any steps have been taken by the Client and / or its partners for dissolution of the partnership
Such client has been irregular in fulfilling obligations towards margin or settlement dues
- Such client has been declared insolvent or any legal proceedings to declare him / her as insolvent have been initiated.
Graded Surveillance Measure (GSM)
Securities and Exchange Board of India (SEBI) and Exchanges in order to enhance market integrity and safeguard interest of investors, had been introduced GSM.
The main objective of these measures is to, Alert and advice investors to be extra cautious while dealing in these securities and advice market participants to carry out necessary due diligence while dealing in these securities.
In continuation to various surveillance measures already implemented, SEBI and Exchanges, pursuant to discussions in joint surveillance meetings, have decided that along with the aforesaid measures there shall be additional Graded Surveillance Measures on securities which witness an abnormal price rise not commensurate with financial health and fundamentals like Earnings, Book value, Fixed assets, Net-worth, P/E multiple, Market Capitalization etc.
The list of such securities identified under GSM shall be informed to the market participants from time to time and shall be available on the exchange’s website.
The Company shall have the duty to adhere with the provision in this manner and to treat accordingly with the clients.
Additional Surveillance Measure (ASM)
Securities and Exchange Board of India (SEBI) and Exchanges in order to enhance market integrity and safeguard interest of investors, after GSM introduced ASM.
Under this arrangement, SEBI have decided that along with the other measures there shall be Additional Surveillance Measures (ASM) on securities with surveillance concerns based on objective parameters viz. Price / Volume variation, Volatility etc.
ASM is based on an objective criteria as jointly decided by SEBI and Exchanges covering the following parameters:
- High Low Variation
- Client Concentration
- No. of Price Band Hits
- Close to Close Price Variation
- PE ratio
- Market Capitalization
- Volume Variation
The Company shall have the duty to adhere with the provision in this manner and to treat accordingly with the clients.
Policy on Pre Funded Instruments and Electronic Fund Transfer
Policy on- pre funded Instruments and Electronic Fund Transfer
If the aggregate value of pre-funded instruments is Rs. 50,000/- or more from client per day per client, we may accept the instruments only if the same are accompanied by the name of the bank account holder and number of the bank account debited for the purpose, duly certified by the issuing bank.
And the mode of certification may include the following either:
- Certificate from the issuing bank on its letterhead or on a plain paper with the seal of the issuing bank.
- Certified copy of the requisition slip (portion which is retained by the bank) to issue the instrument.
- Certified copy of the passbook/bank statement for the account debited to issue the instrument.
- Authentication of the bank account-number debited and name of the account holder by the issuing bank on the reverse of the instrument.
We also maintain an audit trail of the funds received through electronic fund transfers to ensure that the funds are received from their clients only.
Investor Complaint Redressal Mechanism
INVESTOR COMPLAINT REDRESSAL MECHANISM
- The company has a designated investor grievances email id investorgrievance@acemoneyindia.com on which the client or investor can make a complaint.
- An Investor / client can make a written complaint through letter also.
- The Company maintains investor grievance register in which full detail of every written complaint shall entered.
- Designated person shall login the designated investor grievances email id on daily basis to look after the investor complaint whether new complaint has been lodged or not.
- The full detail of the written complaint must be passed to the concerned department and inform the compliance officer of the company as soon as it is received.
- A letter or mail must be written to all the investor who have submitted written complaints by the designated person or Compliance Officer acknowledging receipt of the complaint and informing them it will be dealt with.
- Compliance Department will obtain all information available on the complaint which is considered necessary for a proper investigation. Look into all the necessary information and resolve the as soon as possible.
- There is standing policy of the company to resolve the investor complaint within Fifteen days of the receipt of the same expect the complicated case.
- A serious complaint (where the written response does not settle the issue) must be referred to the director of the company.
- The Compliance Officer of the Company shall review the investor complaint register on fortnightly basis to find out whether complaint has been resolved within time or not.
AMIPL Surveillance Policy
SURVEILLANCE POLICY
BSE / NSE / MCX / CDSL
Background
We, along with our Employees/Branch Offices/Sub-Brokers/Authorized Persons, are the first touch point in the securities market for investors and are expected to have a reasonably fair understanding about their client(s) and their trading activity.
Thus, Exchanges/regulators have entrusted us with the first level of responsibility to ensure that neither we nor our client(s) misuse the trading system by indulging in manipulation or any other illegal activities that can pose a risk to the integrity of the market and distort its equilibrium.
Objectives of framing a surveillance policy covering:
- Alerts to be generated.
- Threshold limits and the rationale for the same.
- Review process.
- Timeframe for disposition of alerts. If there is any delay in disposition, the reason must be documented.
- Suspicious/Manipulative activity identification and reporting process.
- Record maintenance.
- Surveillance Framework
It is mandatory under the exchange/regulatory directives to have in place appropriate Surveillance Policies and Systems to detect, monitor, and analyze transactions. To comply with this, we must co-relate transaction data with clients’ information/data and detect suspicious or manipulative transactions.
This is an ongoing continuous process that involves analyzing trades and transactions and carrying out Client Due Diligence (CDD) on a regular basis.
To implement the exchange/Depository directives, we have been provided with the following alerts, which are to be reviewed by us. Both types of alerts are processed as follows:
- Within 30 days for DP (Depository Participant) alerts.
- Within 45 days for stockbroker alerts, from the date the alerts are downloaded from the Exchanges/Depository or generated by us internally.
The details of both types of alerts are enumerated below (in the continuation not shown in the image).
- EXCHANGE ALERTS
Sr.No | Transactional Alerts | Segments |
---|---|---|
1. | Significantly increase in client activity | Cash |
2. | Sudden trading activity in dormant account | Cash |
3. | Clients / Group of Client(s), deal in common scrips | Cash |
4. | Client(s) / Group of Client(s) is concentrated in a few illiquid scrips | Cash |
5. | Client(s) / Group of Client(s) dealing in scrip in minimum lot size | Cash |
6. | Client / Group of Client(s) Concentration in a scrip | Cash |
7. | Circular Trading | Cash |
8. | Pump and Dump | Cash |
9. | Reversal of Trades | Derivatives |
10. | Front Running Derivatives | Cash |
11. | Concentrated position in the Open Interest / High Turnover concentration | Derivatives |
12. | Order book spoofing i.e. large orders away from market | Cash |
CDSL/NSDL Alerts:
Sr.No | Transactional Alerts |
---|---|
1. | Alert for multiple demat accounts opened with same demographic details: Alert for accounts opened with same PAN / mobile number / email id / bank account no. / address considering the existing demat accounts held with the DP. |
2. | Alert for communication (emails/letter) sent on registered Email id/address of clients are getting bounced. |
3. | Frequent changes in details of demat account such as, address, email id, mobile number, Authorized Signatory, POA holder etc. |
4. | Frequent Off-Market transfers by a client in a specified period |
5. | Off-market transfers not commensurate with the income/Net worth of the client. |
6. | Pledge transactions not commensurate with the income/Net worth of the client. |
7. | Off-market transfers (High Value) immediately after modification of details in demat account |
8. | Review of reasons of off-market transfers provided by client for off-market transfers vis-à-vis profile of the client e.g. transfers with reason code Gifts with consideration, frequent transfers with reason code Gifts/Donation to unrelated parties, frequent transfers with reason code off-market sales |
9. | Alert for newly opened accounts wherein sudden Increase in transactions activities in short span of time and suddenly holding in demat account becomes zero or account becomes dormant after some time. |
10. | Any other alerts and mechanism in order to prevent and detect any type of market manipulation activity carried out by their clients. |
IN-HOUSE ALERTS
- Client / group of clients, as identified by the trading member, accounting for a significant percentage of the total trading activity in a scrip / contract as compared to the market.
- Client / group of clients with new account or clients dealing after a significant time gap, as identified by the trading member, accounting for significant value / percentage of total trading activity in a scrip / contract as compared to the market.
- Client / group of clients dealing frequently in small quantities/minimum market lot in a scrip /contract.
- Disproportionate trading activity vs reported income / Net worth.
- Frequent changes in KYC submitted by clients.
- Based on an announcement by a listed company, identify Client / group of clients, having possible direct / indirect connection with a listed company, who have undertaken any suspicious trading activity prior to price sensitive announcement by said listed company.
- Client / group of clients having significant selling concentration in the scrips, forming part of ‘For Information list’ or ‘Current Watch list’.
- Consistency in profit / loss at client / group of clients’ levels, rationale for such trading activities.
- Significant trading activity in scrips by client who has pledged the shares of same scrip.
- In case of concerns of trading activity of a client or a group of clients in a scrip, monitoring whether the orders are being placed by respective clients or their authorized representatives and monitoring client’s address as per KYC vis a vis the dealing office address.
Related to DP Operation:
Significant trading activity in scrips where client has pledged shares or has significant holding or as frequent off-market transactions.
Related to Internet based Trading:
Surveillance / monitoring of IP addresses of clients (including identification of multiple client codes trading from the same location)
Obligation W.r.t. client due diligence:
- We will carry out the Due Diligence of their client(s) on an on-going basis.
- We shall ensure that key KYC parameters of the clients are updated on a periodic basis as prescribed by SEBI and latest information of the client is updated in UCC database of the Exchange. We shall also ensure that key KYC parameters of the clients are updated on a periodic basis as prescribed by SEBI and latest information of the client is updated in Depository System.
- Based on available information, we shall establish groups / association amongst clients, inter alia, to identify multiple accounts / common account / group of clients.
Obligations
- W.r.t. processing of alerts:
- We shall obtain trading rationale and necessary documentation including bank statements, demat statements for analysis / processing the alerts.
- After analyzing the documentary evidences, we shall record its observations for such identified transactions of its Client / Group of Clients.
- With respect to the transactional alerts downloaded by the Exchange, we shall ensure that all alerts are analyzed and status thereof (Verified & Closed / Verified & Sent to Exchange) including action taken is updated within 45 days, in the Member Surveillance Dashboard.
- With respect to the alerts generated, we shall report instances with adverse observation, along with details of action taken, to the Exchange within 45 days of the alert generation.
- W.r.t. DP Operations:
- We will maintain register (electronic/physical) for recording of all alerts generated.
- While reviewing alerts, we shall obtain transaction rationale, verify demat statement and also obtain supporting documents as required from the client.
- After verifying the documentary evidences, we will record its observations for such identified transactions of its clients.
- With respect to the transactional alerts provided by Depository, we shall ensure that all alerts are reviewed, and status thereof (Verified & Closed / Verified & Reported to Depository) including action taken is updated within 30 days. Detailed procedure w.r.t. sharing of alert by Depository with DPs and report submission by DPs in this regard will be provided separately.
- With respect to the alerts generated at the our end, we shall report instances with adverse observation, along with details of action taken within 7 days of the date of identification of adverse observation.
Obligation of Compliance officer, Designated Director / Partners / Proprietors:
- The surveillance activities shall be conducted under overall supervision of its Compliance Officer.
- A quarterly MIS shall be put up to the Designated Director / Partners / Proprietor on the number of
alerts pending at the beginning of the quarter, generated during the quarter, processed and acted
upon during the quarter and cases pending at the end of the quarter along with reasons for pendency
and action plan for closure. Also, the Designated Director / Partners / Proprietor shall be apprised of
any exception noticed during the disposition of alerts. - Designated Directors / Partners / Proprietor would be responsible for all surveillance activities carried out.
Obligation of Quarterly reporting of status of the alerts generated to Exchanges/Depository:
We will provide duly approved status of the alerts on a quarterly basis, in the prescribed format to the Exchange/Depository within 15 days from end of the quarter.
General:
- A daily reporting of the alerts to the designated director/Partner/Proprietor and principal officer.
- Quarterly MIS to the Board of Directors/Partner/Proprietor if there are alerts as to the number of alerts received, disposed off during the quarter and pending at the end of the quarter and the reasons for pendency should be discussed and appropriate action taken for disposing of the alerts.
- The surveillance process to be conducted under overall supervision of its Compliance Officer/Principal Officer. Compliance Officer of the Company and their team would be to be responsible for all surveillance activities carried out for the record maintenance and reporting of such activities under the supervision of the Designated Director.
- Internal auditor shall review the surveillance policy, its implementation, effectiveness and review the alerts generated during the period of audit. Internal auditor shall record the observations with respect to the same in their report.
- This policy would be made available to the internal auditors and regulators during the course of audits or as and when demanded.
- This policy will be reviewed periodically at least once in a year.
- All the records related to surveillance will be maintained as per regulatory / PMLA requirements.
The above Policy was approved by the Board of Directors/Partners/Proprietor at its Meeting held.
AMIPL PMLA Policy
Code of Conduct Broking Division
CODE OF CONDUCT-BROKING DIVISION:
Preamble:
This code of conduct helps us to maintain the standards of business conduct for our Broking Division and ensures compliance with the legal requirements, specifically SEBI, FMC and Exchange requirements. The purpose of the Code is to deter a wrong doing and promote ethical conduct. The matters covered in this Code are of the utmost importance to our Broking Division, business associates and public.
Applicability:
The code shall be applicable to the Broking Division of our Company i.e Acemoney.
As ethical business conduct is critical to the business of the company the Board of Directors and all the employees of Broking Division are expected to read and understand this Code, uphold the standards in day-to-day activities, and comply with applicable laws, rules and regulations, service regulations and other conduct, and all applicable policies and procedures adopted by the company from time to time governing the conduct of the employees.
Because the principles described in this Code are general in nature, the top management personnel should also review the company’s other applicable policies and procedures for more specific instruction. Nothing in this Code or in any Company Policies and Procedures, or in other related communications (verbal or written) creates or implies an employment
contract or term of employment.
The top managerial personnel should sign the code at the end of this Code and return the form to the Compliance officer of Broking Division indicating that they have received, read and understood, and agree to comply with the Code.
CODE OF CONDUCT FOR STOCK BROKERS:
General:
- Integrity: We shall maintain high standards of integrity, promptitude and fairness in the conduct of all our businesses.
- Exercise of due skill and care: We shall act with due skill, care and diligence in the conduct of all our businesses.
- Manipulation: We shall not indulge in manipulative, fraudulent or deceptive transactions or schemes or spread rumors with a view to distorting market equilibrium or making personal gains.
- Malpractices: We shall not create false market either singly or in concert with others or indulge in any act detrimental to the investors’ interest or which leads to
interference with the fair and smooth functioning of the market. We shall not involve ourselves in excessive speculative business in the market beyond reasonable levels not commensurate with hisfinancial soundness. - Compliance with statutory requirements: We shall abide by all the provisions of the Act and the rules, regulations issued by the Government, SEBI, FMC and the Exchange from time to time as may be applicable to us.
Duty to the Investor:
- Execution of Orders: We, in dealings with our clients and the general investing public, shall faithfully execute the orders for buying and selling of securities at the best available market price and not refuse to deal with a Small Investor merely on the ground of the volume of business involved. We shall promptly inform our client about the execution or non-execution of an order, and make prompt payment in respect of securities sold and arrange for prompt delivery of securities purchased by clients.
- Issue of Contract Note: We shall issue without delay to our client a contract note for all transactions in the form specified by the exchange.
- Breach of Trust: We shall not disclose or discuss with any other person or make improper use of the details of personal investments and other information of a confidential nature of the client which we comes to know in our business relationship.
- Business and Commission:
- We shall not encourage sales or purchases of securities with the sole object of generating brokerage or commission.
- We shall not furnish false or misleading quotations or give any other false or misleading advice or information to the clients with a view of inducing him to do business in particular securities and enabling himself to earn brokerage or commission thereby.
- Business of Defaulting Clients: We shall not deal or transact business knowingly, directly or indirectly or execute an order for a client who has failed to carry out his commitments in relation to securities with another broker.
- Fairness to Clients: When dealing with a client, we shall disclose whether we are acting as a principal or as an agent and shall ensure at the same time that no conflict
of interest arises between us and the client. In the event of a conflict of interest, we shall inform the client accordingly and shall not seek to gain a direct or indirect personal advantage from the situation and shall not consider clients’ interest inferior to our own. - Investment Advice: We shall not make a recommendation to any client who might be expected to rely thereon to acquire, dispose of, retain any securities unless we have reasonable grounds for believing that the recommendation is suitable for such a client upon the basis of the facts, if disclosed by such a client as our own security holdings, financial situation and objectives of such investment. We should seek such information from clients, whenever we feels it is appropriate to do so.
- Investment advice in publicly accessible media:
- We or any of our employees shall not render, directly or indirectly, any investment advice about any security in the publicly accessible media, whether real-time or non-real-time, unless a disclosure of our interest including the interest of his dependent family members and the employer including their long or short position in the said security has been made, while rendering such advice.
- In case our employee is rendering such advice, we shall also disclose the interest of his dependent family members and the employer including their long or short position in the said security, while rendering such advice.
- Competence: We should have adequately trained staff and arrangements to render fair, prompt and competence services to our clients.
Violations of the Code
It is the ethical responsibility and job of the top management to help to enforce this Code. The possible violations have to be reported to the Board. Reprisal, threat, retribution or retaliation against any person who has, in good faith, reported a violation or a suspected violation of law, this Code or other Company policies or against any person who is assisting in any investigation or process with respect to such a violation is prohibited.
Waivers and amendment of the Code
The Company is committed to continuously reviewing and updating the policies and procedures. Therefore, this code is subject to modification. Any amendment or waiver of any provision of this Code must be approved in writing by the Company’s Board of
Directors.
Policy on Limit Setting
Policy on Limit Setting
Acemoney Intermediaries Pvt. Ltd. (AMIPL) provides broking services to its clients for transactions on various Stock Exchanges and the Stock Exchanges have different segments e.g. cash market or capital market segment, equity derivatives segment or equity F&O segment etc. Each segment deals in different products having different risk profiles and settlement attributes. Many segments may be added in future by different Stock Exchanges depending on different product development. Transactions on Stock Exchanges are executed on electronic platform and clients are serviced from network of dealing offices spread over various locations, cities, towns and states. Many clients are also provided facility to transmit their orders through internet without human intervention (IBT). AMIPL uses different order routing solutions for broadcast of live prices to its dealing offices and to clients using internet for their order execution. The orders are transmitted to central server site through electronic communication medium using such order routing solutions. The orders are validated at central server and valid orders are transmitted to respective Exchanges electronically. Thus, once the order is punched through the routing solution, the process till transmission to Exchange trading platform is handled through computers electronically without human intervention.
The averments contained in these statements are not promises made by AMIPL to its clients and they do not confer any rights to clients to demand that there trading limits at all times will be set according to these policies.
- Exposure limits to the client will be provided based on the available margin in the client’s broking account maintained with AMIPL exposure limits for its clients. The securities markets are usually very volatile and different clients have different risk profiles. Volatility amongst different scrips and different derivatives contracts are different. Business Rules, Bye laws and Regulations of the Exchanges require Brokers including AMIPL to obtain upfront margin from clients. All these factors taken together create a challenging environment where AMIPL, apart from setting allowable trading limits for different clients differently, has to often modify or change such trading limits several times during the day if situation so demands. The trading limit setting policies enumerated below are to be taken as basis for understanding policies implemented by AMIPL and the same may not be rigidly followed and may be changed from time to time on account of factors stated above. The averments contained in these statements are not promises made by AMIPL to its clients and they do not confer any rights to clients to demand that there trading limits at all times will be set according to these policies.
- The exposure limits will be a certain multiple of the available margin. Such multiplier will be as decided by AMIPL from time to time and may vary from client to client,
- On a case-to-case basis AMIPL, as its sole and absolute discretion, may allow higher exposure limits to the client.
- In case of cash segment, AMIPL may at its sole and absolute discretion allow clean exposure limit up to certain amount to the client without insisting for any credit balance and/or margin. The quantum of clean exposure limit shall be decided by AMIPL. On a case-to-case basis AMIPL may, at its sole and absolute discretion, give higher clean exposure limits to certain set of the clients. AMIPL reserves the right to withdraw clean exposure limit granted to the client at any point of time at its sole and absolute discretion. The client cannot raise any concern/dispute for the same.
- Available margin for the purpose of granting exposure is calculated as a sum of free credit balance of the client in AMIPL’s books, margin in the form of funds, securities, bank fixed deposit, bank guarantee, etc. of the client available with AMIPL, and the value of securities held in the client’s demat account for which power of attorney is granted in favour of AMIPL.
- The choice of the securities to be considered as margin shall be determined by AMIPL at its sole discretion from time to time and the client shall abide by the same.
- While granting the exposure limit, margin in the form of securities will be valued as per the latest available closing price on NSE or BSE after applying appropriate haircut as may be decided by AMIPL at its sole discretion.
- AMIPL may from time to time depending on market conditions, profile and history of the client, type and nature of scrip, etc., at its sole discretion charge/change the rate of haircut applicable on the securities given as margin, multiplier for granting exposure in Cash/F&O segments and take such steps as AMIPL may deem appropriate.
- The Client will have to abide by the exposure limit set by AMIPL.